Our growing physical therapy company, Sports Medicine Institute, is looking for a bright, energetic administrative staff member who has customer service experience for a full time position. Responsibilities include front desk support, greeting patients, answering phones/taking messages, scheduling patients, handling insurance questions, verifying patient insurance benefits and other admin/operation tasks as needed.

 

Key Responsibilities

• Excellent communication skills, both written and oral

• Strong computer skills: Must be proficient in Microsoft Word, Excel, Gmail and Google Docs.

• Experience with OptimistPT software or similar platform a plus

• Experience with handling insurance question and verification (Aetna, Anthem Blue Cross, Blue Shield of CA, United Healthcare, Cigna, Worker compensation)

• Interest in people and providing excellent customer service

• Implementing outside marketing

• Proven attention to detail, focus on accuracy

• Strong work ethic

• Reliable, dependable

• Cooperative, team player

• Professional appearance

• Administrative office experience

• Experience with insurance verification/authorization

• Interest in Physical Therapy a plus

• Bilingual English/Spanish a plus

 

Education: College Degree preferable

 

Experience: 2-3 years front office/administrative experience. Knowledgeable in. Must have knowledge of basic computer skills, Microsoft Word/Excel, Google Docs, excellent customer service skills, proven attention to detail, focus on accuracy, and be able to clearly communicate. Experience in related field. Must have consistent writing and editing skill.

Our growing physical therapy company is looking for a front office and marketing assistant. You will be handling administrative and front desk duties along with marketing tasks (including social media, implementing existing marketing strategies, and creating creative content)

 

Key Responsibilities

• Update and maintain website and social media

• Focuses on the trafficking of various marketing projects as well as assembling reports by compiling, consolidating, formatting, and summarizing data

• Maintaining a marketing database

• Answering incoming and making outgoing telephone calls.

• Scheduling patients (Experience with OptimistPT software or similar platform a plus)

• Experience with insurance verification/authorization

• Must have strong written and verbal communication skills as well as a positive, professional demeanor.

• Expected to have or become knowledgeable about the general physical therapy industry

• Bilingual English/Spanish a plus

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Education: College Degree

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Experience: 1-2 years marketing and/or front office experience. Knowledgeable in marketing and admin. Must have knowledge of basic computer skills, Microsoft Word/Excel, Google Docs, Canva or Adobe Suite, excellent customer service skills, and be able to clearly communicate. Experience in related field. Must have consistent writing, graphic design, and editing skill.